payment & PRIVACY
We respect your family’s privacy. Here’s the simple version:
We do not sell personal information to anyone. Ever.
Until there are more protections, worldwide, we promise to comply with the strictest form of privacy protection, in this case general data protection regulation (GDPR)
● We collect only the information we need to run trips safely (like names, contact info, medical or dietary needs, and travel details).
● We never sell your information.
● We only share it with trusted partners who help make the trip possible (like airlines, hotels, or bus companies).
● Parents are always in control of their child’s information. You can ask us to update or delete data anytime.
● We use secure systems to keep your information safe.
● If you’re in the EU/EEA, you have additional rights under GDPR (see below).
Full Privacy Policy
We may collect:
●Personal Information: Names, email addresses, phone numbers, school or group names, emergency contacts, and billing information.
● Student Information: Age, grade, dietary needs, medical considerations, and passport/ID details (for international travel).
● Technical Information: IP addresses, browser type, device information, and cookies to improve website performance.
We use the information we collect to:
● Register students for trips and process payments.
● Communicate with families and group leaders.
● Share trip details, itineraries, and emergency updates.
● Ensure student safety, including medical or dietary accommodations.
● Improve our website and services.
We share personal information only when needed, including with:
Travel Partners: Airlines, hotels, bus companies, and activity providers to arrange travel.
Emergency Services: If needed for student safety or medical situations.
Service Providers: Payment processors or IT support.
Again: We do not sell personal information to anyone. Ever.
We use secure servers, encrypted connections (SSL), and limited access protocols to protect your information. While no system can be guaranteed 100% secure, we are committed to updating and maintaining strong safeguards.
Because we work with minors, parents or guardians must provide consent for the collection and use of student information. Parents may request access to or deletion of their child’s data at any time.
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If you are located in the European Union (EU) or European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with specific rights:
● Right to Access: You can request a copy of the personal data we hold about you.
● Right to Rectification: You can ask us to correct inaccurate or incomplete data.
● Right to Erasure: You can request that we delete your personal data, subject to legal or contractual obligations.
● Right to Restrict Processing: You can ask us to limit how we use your data.
● Right to Data Portability: You can request your data in a structured, machine-readable format.
● Right to Object: You can object to processing based on legitimate interests, direct marketing, or research.
If you wish to exercise these rights, please contact us (see below). We will respond in accordance with GDPR timelines and requirements.
We may process data outside the EU/EEA, but we ensure adequate safeguards (such as EU-approved standard contractual clauses) are in place.
Depending on your location, you may also have rights to:
● Access, update, or correct personal information.
● Request deletion of your data.
● Opt out of non-essential communications.
We may update this Privacy Policy occasionally. When we do, we’ll post the changes here and update the effective date.
If you have questions or requests about this Privacy Policy, please reach out to us:
Terms & Conditions & Chaperone Policy
● A non-refundable down payment of 30% of the total trip cost is required upon signing up.
● The remaining balance is due 30 days before the trip.
● Failure to pay the balance by the deadline may result in forfeited participation.
● The 30% down payment is non-refundable.
● Payments made after the balance deadline (30 days before the trip) are also non-refundable.
● Because our reservations and logistics are secured well in advance, we cannot offer exceptions to this policy.
● All participants must follow the trip rules, safety guidelines, and instructions from staff and teachers.
● Unsafe, disruptive, or disrespectful behavior may result in immediate dismissal from the trip at the participant’s expense.
● B&G reserves the right to adjust itineraries due to emergencies, delays, closures, or weather conditions while keeping safety and enjoyment the top priority.
● While B&G carefully vets all transportation, lodging, and activity partners, we are not liable for acts or omissions of third parties (airlines, hotels, bus companies, etc.).
● By registering, participants and guardians acknowledge the inherent risks of travel and agree to provide accurate medical and emergency information
● All student trips are led by classroom teachers, supported by trained B&G staff.
● Teachers provide familiarity and guidance, while our coordinators manage logistics, safety procedures, and day-to-day details.
● Parents do not attend trips as chaperones. These experiences are designed to help students grow in independence while remaining under the care of trusted teachers and professional staff.
● Parents are kept informed through pre-trip meetings, detailed materials, and regular updates
during travel.
● Parents play an important role in preparing students for responsible and respectful participation.
● Every trip follows recommended adult-to-student ratios for student travel.
● Teachers and staff are trained in supervision, safety, and emergency response.
● All trips include 24/7 adult supervision and support.
By signing up for a B&G program, you agree to these Terms & Conditions and acknowledge our Chaperone Policy. These guidelines ensure fairness, safety, and the best possible travel experience for all participants.